Terms of Use

1.Accepting these terms

These Terms of Use are an agreement between you and TheFrenchWay2PR, an online French school run by Jay Patel in Ontario, Canada ("we", "us", "our"). They apply when you visit our website, create a free account, use our practice tools, book a consultation, download an ebook or enrol in a course.

By using our services you agree to these terms and to our Privacy Policy. If you do not agree, please do not use the services.

2.Who can use our services

You must be 18 years or older to create an account, book a consultation or enrol in a course. Jay to confirm By using our services, you confirm that you are.

3.Your account

• Give us accurate information and keep it up to date.
• Keep your password private. You are responsible for what happens in your account.
• One account per person. Accounts cannot be shared or transferred.
• Tell us right away at thefrenchway2pr@gmail.com if you think someone else has used your account.

4.Free account and practice tools

A free account gives you access to our practice tools (verb conjugations, grammar, reading, listening and writing practice), the placement test, the Maple Leaf progress map and the leaderboard.

• Free accounts can take 5 tests a day across all practice tools. The count resets each day.
• Practice results and progress data are kept for 3 months at most, then deleted automatically. Your progress map and points reflect this window.
• Placement test results and level estimates (CEFR and NCLC) are guides to help you choose a course. They are not official results.
• We may change, add or remove free tools or limits. We will try to give notice of major changes.

5.Courses and enrolment

We teach live online French classes from A1 to B2, with preparation for TEF Canada and TCF Canada.

• Small groups: 1 to 3 students per batch.
• 4 live sessions a week: 3 class sessions and 1 doubt-solving session.
• Recordings: every class is recorded and shared with the enrolled students of that batch.
• Community: enrolled students can join our student community.

We may suggest a level after your placement test or consultation. Your batch, start date and class times are confirmed in writing (email or WhatsApp) when your seat is confirmed. Class times are in Eastern Time. Jay to confirm

Consultations

A one-to-one consultation is a 30-minute live online call that costs $30 CAD. It is booked once payment is received.

6.Prices and taxes

All prices are in Canadian dollars (CAD), per student.

The group price depends on the number of students in the batch when it starts. If a batch gets smaller after it starts, your price does not go up for the period you have already paid. Jay to confirm

Taxes: if TheFrenchWay2PR is registered for HST, 13% Ontario HST will be added where it applies and shown on your invoice. Jay to confirm

We may change prices for future enrolments. A change never affects a period you have already paid for.

7.Payment

• We accept payment by Interac e-Transfer to thefrenchway2pr@gmail.com. Jay to confirm Please put your full name and course in the message.
• Your seat is confirmed only after we receive your payment and send you a confirmation.
• We may hold a seat for 48 hours after you ask to enrol. If payment does not arrive in that time, the seat may go to someone else. Jay to confirm
• Monthly plans are paid before each month starts. Combo plans are paid in full before the first class. Jay to confirm
• Online card payment will be added later. We will name the card processor in our Privacy Policy and on the payment page when we add it.
• Never send us your online banking login, password or security answers. We will never ask for them.

8.Schedule changes and missed classes

• If you miss a class, you can watch the recording. Missed classes are not refunded or made up.
• If we cancel a class, we will tell you as early as possible and reschedule it, or give you a make-up session if a new time does not work for you.
• We may change class times with reasonable notice, after checking with the students in the batch.
• Technical problems on your side (internet, device, power) do not count as a cancelled class. If our own connection fails, we treat it as a class we cancelled.

9.Cancellations and refunds

The only exceptions: if we cancel a whole course or batch, or close your account without a breach on your side, we refund the classes you paid for and did not receive. Nothing in these terms limits any rights you have under Ontario consumer protection law that cannot be waived.

Please take the free level test or book a consultation before you enrol, so you are sure the course is right for you. Questions: thefrenchway2pr@gmail.com.

10.Code of conduct

We want every class and the community to feel safe and welcoming. In live classes, the community and any messages with us, you agree to:

• be respectful to the teacher and other students, whatever their level, background or accent;
• not harass, threaten, insult or discriminate against anyone;
• not record, screenshot or share classes or other students without their permission;
• not post spam, ads, offensive content, or anything illegal or that you do not have the right to share;
• not post other people's personal information;
• not cheat the leaderboard or misuse the practice tools, for example with bots or multiple accounts;
• arrive on time and be ready to take part.

We may remove content, mute a participant, or suspend or close an account that breaks these rules. Serious or repeated breaches may lead to removal from a course without refund.

11.Our materials

All course materials, worksheets, practice questions, ebooks, class recordings, the Maple Leaf progress map, our logo and website content belong to TheFrenchWay2PR or its licensors and are protected by copyright and other laws.

We give you a personal, non-transferable licence to use them for your own learning only. You may not:

• share, post, upload, sell or resell any materials, ebooks or recordings;
• download or copy recordings, except where we allow it for your own review;
• use our materials to teach others or build a competing product;
• copy or scrape our website, questions or tools.

12.Your posts and content

You own what you post in the community and what you write in practice tools. By posting it, you give TheFrenchWay2PR a non-exclusive, royalty-free licence to host, store, display and share it with other enrolled students, so the community works. This licence ends when you delete the content or close your account, except for copies other students already saved or replied to.

We will not use your posts or writing publicly (for example on social media) without asking you first. You are responsible for what you post and confirm you have the right to post it.

13.No exam or immigration guarantee

• TheFrenchWay2PR is an independent school. We are not affiliated with IRCC (Immigration, Refugees and Citizenship Canada) or with the official TEF Canada and TCF Canada exam providers.
• We do not give immigration advice. Anything we say about PR, Express Entry or French-language points is general information only.
• For official rules, check IRCC's website. For advice on your case, speak to a licensed immigration consultant (RCIC) or a Canadian immigration lawyer.
• Level estimates on our site are guides, not official test results.

14.Disclaimers

We work hard to keep our services accurate, useful and available. However, the website, practice tools and free resources are provided "as is" and "as available". We do not promise that they will always be error-free, uninterrupted or available, or that every answer or explanation is perfect. If you find a mistake, please tell us and we will fix it.

Links to other websites (such as IRCC or exam providers) are for your convenience. We are not responsible for their content.

15.Limitation of liability

To the fullest extent allowed by law:

• TheFrenchWay2PR is not liable for indirect or consequential losses, such as lost income, a missed immigration deadline, or exam fees.
• Our total liability to you for any claim is limited to the fees you paid us in the 3 months before the claim.

Nothing in these terms limits liability that cannot be limited by law, or your rights under Ontario consumer protection law.

16.Closing an account

• You can close your account at any time from your account settings or by emailing us. Course fees are non-refundable (see section 9).
• We may suspend or close an account that breaks these terms, after a warning where reasonable. If we close your account without a breach on your side, we will refund unused, prepaid classes.
• Sections on our materials, liability, governing law and anything else meant to continue will still apply after your account closes.

17.Governing law

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there. Any dispute will be handled by the courts of Ontario, unless consumer protection law gives you the right to use another court.

If you have a problem, please contact us first. Most issues can be solved quickly with a message.

18.Changes to these terms

We may update these terms from time to time. The "Last updated" date at the top shows the latest version. We will tell you about important changes by email or on the website before they take effect. Changes do not affect a course period you have already paid for.

19.Contact us